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12 / 2 2008

 

Yesterday the BBC published their commissioned report  Changing UK which says that analysing the census data going back 30 years reveals the people in the UK are now much less rooted in their local neighbourhood. London was revealed as the ‘most lonely in UK’

Researchers put this down to the high concentration of unmarried adults, people living on their own, inhabitants who have moved to their current address in the last year and the numbers of people privately renting their accommodation.’

Lonely
But is this issue as simple as this research appears?  Last week New York Magazine published Alone Together which looked at loneliness from many perspectives. 
In New York County 50.6% are single-individual households - in New York City, one in three homes contains a single dweller.  And yet the suicide rate in New York City is one of the lowest in the US.
John Cacioppo, the Director of the Centre for Cognitive and Social Neuroscience at the University of Chicago has recently published Loneliness with William Patrick, which looks at how ‘social cooperation is, in fact, humanity’s defining characteristic. Most important, it  shows how we can break the trap of isolation for our benefit both as individuals and as a society.” 

‘Cacioppo points out that loneliness isn’t about objective matters, like whether you live alone. It’s about subjective matters, like whether we feel alone.’ Also his research shows clearly that being married is not necessarily a cure for loneliness, ‘married people were indeed healthier - if they weren’t lonely in their marriages.  If they were, the health benefits were so negligible the researchers considered them statistically insignificant.’

What both the BBC research and New York article seems to point to is that the most vulnerable communities are rural. But why is the picture drawn of New York so different from London?  New York is full of single people living alone, but with good social networks and lots to do….even their marriages seem healthier, with low divorce rates. Is it possible that the BBC research is only using objective data and making very wide assumptions based on trends e.g. living alone, or marriage rates?

From Cacioppo’s point of view ‘our large brains didn’t evolve in order to do mutlivariable calculus or compose sonatas.  They evolved in order to process social information - and hence to work collaboratively.’ “And if you look at any city,’ he says, “you see that we have a capacity, as a species, to do so.  They show we can work together, we can trust one another…. There’s a new sense of community in cities, an increase in social capital, and increase in trust,” he says. “It all leads to less alienation”

There are strong comparisons with cities and the internet - where behaviours are more and more social.  Even visiting a coffee shop with your laptop encourages sociability apparently - like taking your dog for a walk with fellow dog owners….
“In our data,” adds Lisa Berkman, the Harvard epidemiologist, who discovered the importance of social networks to heart patients, “friends substitute perfectly well for family.”

Through these different perspectives I think there are still many vulnerable people in our society: the elderly, the shy, the depressed, the disadvantaged … and also the young.  Hopefully good insights will help us all focus our efforts where they are most needed: in helping people understand their innate needs to be sociable and connected and encouraging deliberate behaviours that can help them lead healthier emotional lives to keep from loneliness and depression …. what could be more important.

10 / 1 2008

Due to the foibles of flight schedules, I had some unexpected downtime in DC, and found myself wandering the Mall. I don’t think I’ve been here since I was in eighth grade, and it made a very different impression on me now. I suspect that the first time, I was much more concerned about the pressing matters of who I’d sit with on the bus, and what those girls were whispering, and when we’d be able to shop for trinkets that made us feel somehow more complete.

Now walking through these monuments I thought about the sweep of history. About the times of great challenge when exceptional women and men stand up and stand out, not for themselves but in service of hope. About Martin Luther King Jr standing on this very place, his magnificent voice booming over this wide arcade and around the globe. Giving himself utterly to a higher purpose, his message echoing through the hearts of those for, neutral, and even opposed, calling something deeper in them.

And in that same park, stones with golden signatures from the Declaration of Independence. People standing up for something “impossible,” something bigger than their own gain — and in so doing galvanizing hope and reverence and the power of human spirit. Again, in giving to a larger vision, these leaders opened a door wide enough for allies and enemies alike.

Sprinkled though this garden are monuments to wisdom and to sacrifice. It’s so difficult to tell in the moment-to-moment of our daily lives, but in the sweep of history it becomes clear. Great purpose requires the most exceptional commitment, but there’s a razor-edge between sacrifice for pride and sacrifice for promise.

On a more personal scale, I finally saw the Vietnam Wall — it wasn’t here when I was a boy-hoping-to-be-a-man. I thought of Hank, my father, and how many of these shipmate’s names were carved into his heart as indelibly as they are carved into the granite. I thought of all these other men who’s names are carved in the granite, who now might be grandfathers too.

In the brilliance of this monument I couldn’t help but see generations reflected in the stone. The passing crowds of all ages, bright colors dancing on the wall. Some faces closed in loss, some somber in reflection, others chatting about the pressing matters like who they’d sit next to on the bus… Then finally I willed myself to look at my own reflection in the stone, and thought of the legacy of war and how it’s a part of my own story. I could see myself through the names of those who died so far away fighting for a myth of pride and arrogance and fear.

I wondered what kind of monument we will make for the women and men fighting today. I wondered if those who toil in the marble corridors of power take time out to look over at this somber granite and consider the way their choices will reflect outward in the lives of ordinary people, into the faces of future generations who walk by remembering. It’s so easy to point a finger at “them,” but if I’m going to learn something here I recognize I also need to look at myself in this wall.

Here we are in an era of upheaval, with fear and uncertainty rampant, with nearly desperate problems on every side. Perhaps the most profound challenges humanity has ever faced. What can I do, one ordinary man, amidst all the difficulties we face? Isn’t there a new hero who can save us?

Perhaps in times of greatest challenge it takes both the most ordinary and the most exceptional women and men stand up and stand out, not for themselves but in service of hope.

In the past, we’ve needed someone stand on the marble steps and call forth our commitment. Perhaps today’s challenges will also require us each to do so. There is a quiet voice of wisdom that dwells in every one of us, but it is easily shouted down by the clamor of what we each want now. That quiet voice of wisdom speaks quietly through a feeling of what’s truly precious — we know when we are in integrity because we feel it.

So where do we find the wisdom to step out from those compelling immediate concerns of daily life and to commit to something larger? This commitment is not comfortable, it’s much easier, and perhaps even more in our nature, to attend to the “seat on the bus matters” rather than the “sweep of history matters.” In either case it’s emotion driving us, but perhaps there are multiple voices of those feelings. For example, fear can sweep us unconsciously into matters of unimportant urgency, into a bid for comfort. But if we use emotional intelligence and look deeper, that same fear can tell us something truly vital is at stake.

When we do get that deeper insight, we also get an important benefit. Emotion is information, and it is power. When we tune up our awareness and attend to what’s truly important, we liberate the energy of those strongest of convictions. Then we can use the power of our feelings to commit, to sacrifice for what matters.

Perhaps in a hundred years there will be a new monument here, not commemorating a great woman or man, and neither honoring lives cut short, but reminding future generations of how people like you and I did what was right. About how we shifted our attention away from comfort and convenience and toward the survival of our communities. Away from being right over others and toward caring-in-action. Away from taking and toward healing our shared home.

Are you ready?

7 / 7 2008
“We’re learning that emotional intelligence is an important ingredient in helping professional athletes live healthy and successful lives”
- National Football League Players Association Executive Director Gene Upshaw

A study of retired NFL players and EQ compares players’ emotional intelligence with life success — including good health, positive relationships, avoiding drug/alcohol use & violence, financial strength, and quality of life.  Among the 30 athletes we studied over 60% in the variation of these important factors are predicted by emotional intelligence scores.  So there is a massive correlation between high EQ skills and life success.

This is an important study because NFL players are extremely influential as role models - and despite their incredible success in making it to the top of the  game, there are so many struggles off the field. We can now pinpoint specific, learnable skills that will make a difference for these guys - for life.  While the NFL is a very big, economically driven business, the growing interest in emotional intelligence could be a sign of commitment to the larger impact of the sport in our society.

5 / 13 2008

Last weekend we had our first Six Seconds EQ Network meeting in Italy. Max Ghini (Director of the 6S-Italia office) and I presented - here’s Max (and look at the lovely room in the basement of an old old building, just off the main square of Bologna):

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And me… I talked about using emotions and emotional intelligence to create change - with some personal stories of starting Six Seconds and our commitment to change starting with ourselves. I also shared stories of paradoxical feelings about my father, and finally the legacy of a Hawaiian woman committed to rebuilding a community space.

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Here’s more of the wonderful Italia team, from left: Lorenzo, Dani, Federica, Veru:

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Max introduced the Corporate Social Responsibility campaign and we all discussed the vision of partnering with business to create a context for thriving. It seemed simple and natural that we could help businesses meet their essential goals by bringing EQ to the communities where they operate:

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Then teams started working on how to bring EQ to all the children and adults of Italy and beyond:

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Thank you to the 50+ who joined the meeting! I look forward to the next one - which will be the Choose to Change conference in San Jose, CA, Oct 4-5 ‘08.

4 / 27 2008

Did you see the little blurb in the Sunday NY Times business section? MBA students from the top 15 schools were asked to select the 3 topo factors they wanted in a job. #1 was ‘challenging job responsibilities”. The second was money - not the first as many think. Work-life balance followed and then came ‘potential to make a contribution to society’. These are MBA students, not teachers or social workers, and although money is important to them they want to contribute.

3 / 19 2008

What are the qualities of a President of the United States who takes on the mantle of leader? On the MSNBC program “Tim Russert,” Doris Kearns Goodwin, presidential historian, shared the qualities she feels we should be looking for in the President of the United States. Here are the qualities she submitted:

*withstanding adversity

*diverse perspectives

*loyalty

*admitting mistakes

*managing emotions

*defining goals

*knowing how to relax

Throughout the entire hour program it was evident to me as a emotional intelligence practitioner that she was primarily talking about emotional intelligence. In her discussion about “withstanding adversity” she talked of former presidents and the presidential candidates of 2008. The practice of optimism, resiliency, and perseverance modeled for others can bring energy and power to those they lead. The leaders have been “tested.” We know from the study of many leaders, they have had to withstand enormous obstables, “picked themselves up,” and went forward.

“Diverse perspectives” relates to how leaders learn from others, including from those with whom they disagree on many issues. A leader surrounding themselves with only “yes people” only hears their own voice and views.  They are not challenged to revisit their beliefs and perhaps even enrich their beliefs, if they are not listening to others.With a leader utilizing their emotional literacy, navigating emotions, empathy, and noble goals, really all of the EI competencies, this is when they truly are able to engage others in decision-making. Without engaging “diverse perspectives” a leader is not connected to the relationships they have with the people.

The attributes of “loyalty” and “admitting mistakes” can really be discussed together in that the loyalty that the President has for his/her people is shown most vividly when being true to oneself. Admitting mistakes in the work for the citizenry can show a loyalty that transcends any other work with which the President focuses. Most of the emotional intelligence competencies ring through these qualities.

“Managing emotions” so clearly relates to EI. We may call it “navigating emotions,” with Six Seconds Emotional Intelligence Network, but it really is the same. There are so many instances when the information gleaned from anger, frustration, sadness, happiness,  and joy can bring power, energy, and clarity to a president’s message. The job of the President of the United States is to be able to transform those emotions into messages that enlist, energize, and empower the citizens. Additionally, “defining goals” relates to “managing emotions” in that a president needs to use the data from their emotions and create a clear message that communicates shared purpose.

Lastly, being able to relax is an important quality for a president, as with any leader. President of the United States has almost an unequaled amount of stress in their lives. Taking the time for reflection, time with family, a sport, or perhaps a hobby is an extremely important part of the lives of any leader.

 I believe Doris Kearns Goodwin’s list is almost complete. I would definitely add empathy as another quality. She alluded to it many times in the program, but did not name it. It is clearly evident that emotional intelligence competencies are at the core of any leader, not just President of the United States.

3 / 13 2008

A new study released in Applied Psychology found that people with a highly rational thinking style actually became more biased as the stakes went up.  The authors suggest that in an escalating situation, the highly analytical thinkers were less able to tune into the dissonance that would cause them to challenge their own assumptions.

In other words:  They ignored the feeling that they were on the wrong track.

The common view is that we need to be rational to make optimal decisions, but it’s just not true.  The last century has been driven by this paradigm and the results are clear - while we have incredible technical excellence, we are failing as a species.  My contention: “Analytical = Better” is one of the most pervasive and destructive myths of our era.

If wisdom is to be found, it is not within the paralyzing prison of logic alone.

Source: Kin Fai Ellick Wong, Jessica Yuk Yee Kwong, Carmen K. Ng (2008) “When Thinking Rationally Increases Biases: The Role of Rational Thinking Style in Escalation of Commitment,” Applied Psychology 57 (2) , 246–271  (Article Abstract)
3 / 6 2008

Recently I read a critique of the “SEAL” initiative in the UK, a government mandate to ensure all students systematically and consistently learn about emotions. The critique is poorly grounded, sensational, and self-promotional — but there was one point that’s been hovering. It said, in essence: This approach has never been fully tested so it is unreasonable to experiment on a generation.

On the one hand, this is eminently reasonable. We ought to look before we leap. So we do a great deal of research (both empirical and observational) and use that to define best practice. There is now a substantial body of research on SEL (see the case), but of course not enough for certainty.

On the other, we are already experimenting, so the question isn’t “experiment or not,” it is, “do our best to rationalize this experiment or bury our heads in the sand.”

The experiment underway is a tsunami of social change. As a society we’re in the midst of a chaotic, uncontrolled experiment — introducing variables from GMO foods to youth who average 60 hour of TV time to instant messaging to billions spent on marketing to children (versus 1/50th only two decades before).

In the face of these unprecedented, chaotic, and stress-inducing forces, we must find ways to balance — like surfing on tidal waves. HopeAs educators, we do not have the luxury of certainly. We need both the immediate intervention — our best efforts crafted from a blend of reason and compassion — and the carefully considered and well-evaluated response.

But we can’t wait too long. Each year we spend contemplating and debating, millions of children miss another year of opportunity… and then the experiment changes again.

Further, it occurs to me that education has always been an experimental journey.

At one point, the field of education had never tested the teaching of anyone but nobility. At another point, the use of pencils had never been tested. Or teaching of girls - and girls and boys together - and teaching of people of multiple races together… more recently, education had never tested the effect of raising a generation who used electronic typewriters. I remember the joy when my parents bought an IBM Selectric which would re-type a report from memory! And the consternation of some of my teachers when I was bringing reports without white-out-corrections (was I cheating??)

To teach at all requires a certain arrogance — based in a belief that we know what will help the next generation solve the problems they will inherit from us (that’s right - those very problems we have patently failed to solve).  Ideally we balance that arrogance with incredible compassion, not just for humanity but more for these individual people, these delightful, confusing, challenging, and unique humans. In the abstract we can research and debate — but when it comes down to the mat, there are children who need us, and they are the promise, the one chance for tomorrow, and they can not wait for us to figure it out.  So in the end, teaching is an act of hope.

3 / 5 2008

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On two recent occasions I have been confronted with the realities of the information and population explosion. Sharing a meal with a well informed professional person, we have mentioned leaders in our respective fields of work, only to be faced with completely blank looks. These are social trials …. either trying to hide our shock at another’s ignorance, or even worse pretending to know who is being discussed. It can be really quite embarrassing if we don’t openly understand and acknowledge the reality of the situation. It has always happened to a certain extent, but it is getting increasingly difficult to keep up. And there is little authenticity in pretending.

In the revised Shift Happens film (below) it quotes that the amount of technical information is doubling every 2 years, there were 3000 books published today, 2.7 billion searches performed on google this month…

Which is why computers are no longer optional… and why social network sites have literally exploded. We need to manage all the connections and all the information. The truth is really quite profound. We cannot manage without people networks, where we have connections with lots and lots of other people. And with those connections can come a measure of confidence. Perhaps we don’t need to be trying desperately to absorb so much information, perhaps it is OK to let others know lots of other things we don’t . . . but are only a click or a call away?

We need people, and we need to build trusting relationships with those people in order to collaborate.

I think that that this is a truly wonderful thing.

There is certainly no doubt in my mind that self-organisation has already happened with regard social networking sites. The challenge is to design systems evolutionary enough and quickly enough to ensure their relevance . . . next week.

2 / 9 2008

Continuing on David’s theme about happiness… I completely agree that we’ve got “happiness-seeking-run-amok” and that sadness is good too! Does real “happiness” mean the absence of sorrow? I suspect it means “being more alive.” It certainly doesn’t seem to come from ease.

I haven’t read it, but thought the premise of this book sounds right on! The Economics of Happiness. Have you read it? Please comment!

Why, in spite of increasing economic prosperity over the past 50 years, are many conditions of well-being in decline and rates of happiness largely unchanged since the 1950s?

It seems we have so much to be happy about - but not the happiness! I remember as a teen visiting my sis and bro-in-law who were teaching in rural Kenya. We walked around the village where they worked and people had next to nothing, but seemed so happy. At the time I though it a strange paradox then, but moved quickly onto the pressing matters of growing up.

Now I see there’s some essential secret we’ve missed, and I wonder if we can get it back?


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