Six Seconds’ COO, Joshua Freedman, was interviewed for Feb ‘07 Redbook:

Are You Smart About Your Feelings?

Five ways to boost your emotional intelligence.
By Tara Rummell Berson

Excerpt:

Cultivate your curiosity.

We frequently ask questions out of habit without really caring about the answer (for example, asking someone, “How’s it going?” as you speed by her in the hallway). “Try honing your empathic skills by asking a question you want to know the answer to,” Freedman suggests. It could be as simple as, “How is it going with that new babysitter?” When you ask, look the other person in the eyes and wait for her answer. She’ll see that you’re truly interested, so she’ll answer thoughtfully — and likely ask how you’re doing. Creating these moments for emotional understanding has its perks, Freedman adds: Your blood pressure drops when you’re fully attentive to what someone else is saying — plus, you’ll develop more satisfying relationships.