June 9, 2006 - Central Valley Business Times: Smile, darn it! Encouraging optimism in your business
You might want to put on a happy face at work, no matter how grumpy you feel, if you hope to advance, a new study suggests.
Supervisors are more likely to evaluate optimists as high performers, says the research conducted by the Institute for Organizational Performance of San Mateo.
Optimism scores correlated significantly with the company’s performance management scores, it says, confirming that even in a technical position, emotional intelligence skills are key to job success
eLearning Guild’s Learning Solutions - June 2005: Shhhhhh! E-Learning Production Secret Revealed: Emotional Intelligence (download full PDF)
There’s something Dickensian about e-Learning production: It can be the best of times and it can be the worst of times. You have to deal with wildly divergent personality types, from introverted, focused programmers to arm-waving, big-picture marketing people, with mercurial customers, with moving-target technologies, and, often, with your own personal great expectations.
As a producer, the point person, keeping your cool and keeping everyone motivated to follow your vision is both an art and a science. A tool that may prove indispensable is emotional intelligence or EQ. Ever the skeptic, I took a break from making modules in order to quiz subject matter expert Joshua Freedman, Director of Six Seconds’ Institute for Organizational Performance, on this potential solution to production woes.
Freedman is one of a handful of people in the world to have worked full-time for nearly a decade in the area of emotional intelligence development. He has helped launch emotional intelligence programs around the world for clients that include the US Navy and Marine Corps, Schlumberger, Pfizer, FedEx, and Morgan Stanley. During our interview, he discussed the basics of emotional intelligence, the business case for its use, and provided examples of how these concepts provide a valuable advantage for today’s organizations – and for e-Learning producers.
2/22/01: GLEF Staff
Article featuring Six Seconds Director of Programs, Joshua Freedman
• Be a good listener. Joshua Freedman, director of programs for Six Seconds, a nonprofit organization supporting emotional intelligence in families, schools, corporations, and communitities, describes listening as a “core competency skill.” Unfortunately, it’s not always practiced by parents or children. For a list of strategies and activities for building listening skills, read Freedman’s article on the subject, one of the many useful resources at KidSource Online.
SOFTPEDIA NEWS, 1/9/07
by Stefan Anitei, Science Editor
What is the link between emotional intelligence and age?
Online Recruitment, 9/23/05:
The only test measuring the Six Seconds model of emotional intelligence, the Six Seconds Emotional Intelligence Test (SEI) focuses on eight key skills for leadership and life. The SEI provides invaluable insight for trainers, coaches, educators, and HR professionals because the test is reliable, predicts important outcomes, and is easy to understand and to use in training and development.
http://www.onrec.com/content2/news.asp?ID=9112
