Home > Emotional Intelligence in Business > Case Studies > Twin Cities R!SE
Empowering for Life Success:
Workforce Training for Individuals Facing Racial or Socio-Economic Barriers Correlated with 24% Increase in Key Life Outcomes
This two-year study demonstrates the impact of Twin Cities R!SE’ signature Personal Empowerment Training, which teaches emotional intelligence for personal and professional success.
Overview
Situation: The mission of Twin Cities R!SE is to transform the lives of those impacted by racial or socio-economic barriers through Personal Empowerment, career training, and meaningful employment. While emotional intelligence has played a critical role in its Workforce Development Program for over 20 years, TCR realized a need to quantify the impact of its Personal Empowerment Training.
Solution: Twin Cities R!SE partnered with Six Seconds to embed the Six Seconds Model of Emotional Intelligence in its Personal Empowerment Institute, in order to enhance the program and measure its impact with pre- and post- assessments.
Results: Participants in the Twin Cities R!SE analyses experienced a positive, statistically significant improvement in overall emotional intelligence scores, specific competencies like increasing empathy and navigating emotions, and 15-25% increases on key life outcomes like Relationships, Effectiveness, Wellbeing and Quality of Life.
“The moment I enrolled in Twin Cities R!SE, Empowerment became a part of my life.” I came to Twin Cites R!SE after being incarcerated, and it was the best thing to happen to me outside of meeting my wife. Before coming to TCR, I was a lost man. I had lost my then wife, my job, my home, and my life savings. I decided to give TCR a try. The course that helped me the most was Personal Empowerment. Personal Empowerment changed my life and helped with my temper. Through this course, I learned how to handle different situations and to be assertive with how I respond to people. I learned my birthright, that I am a lovable, valuable, and important person. I no longer allow anyone to control my emotions.”
-Leonard, TCR Graduate
Situation
Twin Cities R!SE has been providing career training services to disadvantaged individuals for over 30 years. They quickly realized that to be successful in its mission, they needed to provide more than just skill building and job placement opportunities; they had to address the underlying emotional challenges people faced and support them in unlocking their potential, both personally and professionally. As a result, they created an emotional intelligence training called Personal Empowerment Training, and made it a core part of its Workforce Development Program. The program succeeded in such a way that it became its own division within Twin Cities R!SE, called The Empowerment Institute. While participants throughout the history of the program have reported positive, transformational experiences, TCR recognized the need to quantify the program’s impact.
Solution
In 2017, Twin Cities R!SE initiated a partnership with Six Seconds with the goal of highlighting and quantifying the impact of its Personal Empowerment Training at The Empowerment Institute. Empowerment Institute Facilitators started becoming Certified Practitioners with Six Seconds, and program participants took the SEI, the world’s leading emotional intelligence assessment, both before starting and after finishing the program in order to measure the course’s impact. The SEI measures overall emotional intelligence, 8 specific competencies, and 4 life success outcomes: Relationships, Wellbeing, Effectiveness and Quality of Life. In this study, program participants took a pre-assessment before starting and a post-assessment upon completion, and Six Seconds and TCR analyzed the results.
Results
The data showed substantial increases in core emotional intelligence skills for all the program’s participants, as well as increases in the self-reported life outcomes also measured by the SEI.
BETTER RELATIONSHIPS
Participants reported a 22.16% average increase on the Outcome of Relationships
%
HIGHER QUALITY OF LIFE
Participants reported a 24.31% average increase on the Outcome of Quality of Life
%
CLEARER PURPOSE
Participants reported a 36.27% increase in Pursue Noble Goals, or connection to purpose
%
Download Full Case Study
Products & Services Delivered
EQ Skills
SEI – Six Seconds’ Emotional Intelligence Assessment is a validated psychometric tool for measuring emotional intelligence, used with over 250k people worldwide.
Custom Development
To address the organization’s specific needs using Six Seconds’ methodology, a custom program was developed, tested, and implemented.
Read more about Six Seconds’ Methodology in Business
Coaching
Coaching – Six Seconds’ coaching methodology blends neuroscience and emotional intelligence with the International Coach Federation competencies.
Request the full case study and additional information here
See More Cases
Improving Operational Effectiveness at a Global Logistics Company
Leadership development program at Kuehne + Nagel shows how people skills fuel sustainable high performance – even in highly technical roles.
Building Burnout Resilience at UK’s National Health Service
Facing extraordinary pressure with an understaffed and exhausted workforce, leaders at the UK’s National Health Service (NHS) demonstrate significant personal and professional growth from an emotional intelligence coaching program.
Growing a New Generation of Leaders at SunCulture
As an off-grid solar technology company, sustainability is at the heart of SunCulture’s work. Internally, that led to an investment in emotional intelligence training.
Breaking Out of the Box: Building Key Skills for Creative Customer Solutions
A major European insurance group commits to improving client loyalty by unlocking creativity and empathy with emotional intelligence.
Creating a Common Language on Campus: Students, Faculty and Staff Grow Emotional Intelligence with Innovative Curriculum
Can you improve emotional intelligence in higher education? This controlled study explores the impact of a 16-week semester course utilizing a social and emotional learning curriculum (SEL) for undergraduate students, faculty, and staff members at the University of Dubuque.
Developing Women Leaders for Greater Equity in East Africa
This study demonstrated a correlation between emotional intelligence and high performance for female CEOs and Board Members in Kenya.