When You Don’t Click with Your Coworker
What can you do? Emotional intelligence tips to build bridges and collaborate better even when it’s challenging.
Read MoreEQ Business
Leveraging Six Seconds’ unique insight to the people-side of performance, articles in this section support leaders to increase organizational effectiveness and create enduring value for all stakeholders.
Impact on Women at Work: 3 Key Insights on Female Leadership
Two major research studies combine to offer compelling insights on women at work
Read MoreWhy Emotional Intelligence for Managers? Practical Tips and Resources to Improve Performance
Research consistently finds that emotional intelligence is the key driver of success for managers – but how does it work to bring emotional intelligence for managers?
Read MoreIs It Possible to Change? 5 Tips from Emergent Strategy Where Climate Justice and Social Justice Meet
Facing vast challenges, it’s easy to lose optimism. Yet new research says it’s the key to change. How do we renew this resource? The combination of emotional intelligence and Emergent Strategy offers a path
Read MoreEmployees Are Facing Burnout. 5 Evidence-Based Emotional Intelligence Strategies for Leaders to Rekindle the Fire
Burnout is caused by basic emotional needs going unmet, and the antidote is for leaders and employees to leverage emotional intelligence.
Read MoreActive Listening as a Leader: 4 Ways to Use Emotional Intelligence To Listen Well
Exceptional leaders have mastered the art of deep, active listening. Here are 4 practical tips to use emotional intelligence to listen well.
Read MoreEmpathy Is the Future of Work
As AI replaces knowledge workers across industries, social and emotional skills will be what separates the top performers
Read MoreLeading a Hybrid Workforce: What Google, Microsoft & Spotify Can Teach Managers About Emotional Intelligence for The Future of Work
New research: The hybrid workplace is here. Do we have the emotional intelligence skills to make it work?
Read MoreResearch: The Key to Leading Change Successfully Is Emphasizing What Will Stay the Same
The secret of successful change efforts is to stress what… isn’t changing? Research sheds light on the neuroscience of change.
Read MoreTechnology Loneliness: EQ Tips from Daniel Goleman
In the chaos of contemporary life, how do we maintain connection to self and others? Two of the world’s preeminent experts on emotional intelligence, Daniel Goleman and Joshua Freedman, discuss in an engaging Q&A.
Read MoreThe Future of Work (#30)
Companies are beginning to realize: We’re not “going back to normal” anytime soon… and employees are seeing that work from home has some benefits, but many costs. As leaders plan to develop the workforce for the future… what should employees be doing to be ready for the future?
Read MoreIncrease Employee Engagement with EQ: Komatsu Case Study
Can we measure and increase Employee Engagement in an economic challenge? What’s the benefit? Case study at Komatsu plant using “Vital Signs” and “Emotional Intelligence”: engagement increased from 33 to 70%. At the same time, plant performance increased by 9.4%.
Read More5 tips: Using EQ to Build a High Performing Culture
Can emotions be part of organizational strategy? Here are 5 expert insights and the latest research on improving performance by being smart with feelings, aka, emotional intelligence.
Read MoreDaniel Goleman on The Neural Power of Leadership
Why do feelings matter to leaders? Interview with Daniel Goleman, author of Emotional Intelligence and Social Intelligence, on a new leadership imperative for optimizing human performance and the research that makes attention to feelings a bottom-line priority.
Read MoreUnderstanding and using fear to support change
Fear is the key to change. Here’s how to understand it, transform it — or more forward anyway.
Read MoreEQ Training for Business: 15 Best Practice Tips
How do you use emotional intelligence training for business? Three key ingredients + 15 tips, based on interviews with dozens of business leaders.
Read MoreSkills of high performing leaders? (#16)
People interested in EQ know that emotional intelligence is essential for leadership — but how, exactly, are they linked? We’ll unveil new research showing, for the first time, how specific EQ skills and leadership capabilities are linked… revealing a path to grow stronger leadership that WORKS in the current times.
Read MoreThree Essential Skills for High Performing Leaders
What are the links between emotional intelligence and leadership performance? New research shows 66% of the variation in scores on leadership outcomes are predicted by five key leadership drivers – and people with higher emotional intelligence are seven times as likely to earn high scores on these factors.
Read MoreMoment of Truth for Managers: Time to Change? (#15)
We are in a time of change – are managers ready? Join Jeff Kinsley – Managing Director International Learning and Development at FedEx; Princess Ayers-Stewart – Director, Diversity, Equity and Inclusion at REI; and Joshua Freedman – the CEO of Six Seconds, in powerful conversation to rethink the role of the manager in today’s context.
Read MoreApplying Coaching Tools to Better Work and Life
A powerful conversation on how the tools and methods of coaching can help ALL of us right now
Read MoreHow to Fire Someone with Emotional Intelligence
Firing someone is emotionally challenging. It’s easily one of the hardest aspects of leadership. Here are practical emotional intelligence tips to do it with compassion, clarity and calm.
Read MoreThree Tools for Workplace Communication
Communication in the workplace is a constant challenge. Fortunately, research on emotions and the brain has helped clarify key communication tools.
Read MoreStill Feeling Stuck? 4 Insights on EQ & Innovation
From tips to cultivate a climate of safe risk taking to ideas to apply the latest neuroscience of creativity, here are 4 key insights on emotional intelligence and innovation.
Read MoreReversing the Epidemic of Doctor Burnout
What will reverse the epidemic of burnout among doctors? This case study at Shirley Ryan AbilityLab found a brief emotional intelligence intervention dramatically increased doctors’ capacity to avoid burnout.
Read MoreMarvel Studios’ Success: The 3-Step Innovation Model
Harvard Business Review identified a 3-step model of innovation fueling Marvel’s historic run. Here’s how we apply these principles at Six Seconds and how you can, too.
Read More7 EQ Amplifiers to Build Your Innovation Capital
Innovation capital is the ability to win support for and implement your ideas – and we’ve identified the 7 emotional intelligence skills you can use to build this crucial capacity.
Read MoreResearch: Psychological Safety Fuels Thriving Teams
A massive research study at Google, and a decade’s worth of research at Six Seconds, provide valuable insight into measuring and improving a team’s psychological safety.
Read More3 Practical Ways to Apply Innovation Neuroscience
Advanced brain imaging technology has shed new light on the neuroscience of innovation – here’s what they found and and how to take advantage.
Read MoreStagnation & Vitality: The Value of EQ in Japan
As we’re working to create economic vitality, we need also to re-invigorate the “people-side” as well. EQ provides a structure to do this in way that’s both practical and scientific.
Read MoreCase Study: EQ Declines During Medical School
Recent research at Liberty University finds that medical students’ emotional intelligence scores declined across the board during their training – even as a growing body of evidence points to the importance of EQ in modern healthcare.
Read MoreThe 3 Characteristics Leaders Are Remembered By
We’ve done trainings all over the world, and people consistently describe exceptional leaders with a similar set of adjectives. What are they, and would you be described that way?
Read MoreFeeling Anxious About Giving Feedback? 3 Steps to Ensure a Productive, Compassionate Conversation
Feeling anxious about giving feedback? You’re not alone. It’s one of the hardest and most uncomfortable aspects of leadership. Here’s a 3-step process to give feedback with EQ.
Read MoreThriving Women Leaders & Holistic Coaching
This is the story of a small group of female L&D professionals in Peru who came together to get certified in the SEI – and walked away with a much deeper transformation.
Read MoreAmadori Case: Engagement, EQ & Performance
In a three-year study of AMADORI, a supplier of McDonald’s in Europe, emotional intelligence, individual performance, organizational engagement, and organizational performance were assessed. Emotional intelligence was found to predict 47% of the variation in manager’s performance management scores. Emotional intelligence was also massively correlated with increased organizational engagement with 76% of the variation in engagement predicted by manager EQ. Finally, plants with higher organizational engagement achieved higher bottom-line results building a link between EQ->Engagement->Performance. During this period, employee turnover also dropped by 63%.
Read MoreAccountable Communication: 4 Questions to Ask
Make clear commitments without wiggle room and you will empower yourself and others.
Read MoreAmadori Case Study II: Improving Sales Performance
Read MoreEurope’s Call to Action: 3 EQ Insights
What does the world’s largest study of emotional intelligence say about EQ in Europe today? Some bad news, but also opportunity that’s essential as we grapple with change.
Read MoreDecision Making: Using EQ to Make Better Decisions
Six Seconds’ State of the Heart report identifies the 3 components of emotional intelligence that predict good decision making. Here is the story of three EQ practitioners who have struggled, and succeeded, to cultivate each one.
Read MoreLessons from Patagonia
What lessons can we learn from a pioneering company to build community and good business? Here are six insights from Patagonia’s journey to create alignment and commitment to a shared purpose.
Read MoreHow to Lead People in a VUCA World: Siemens Case
How did an EQ intervention create a 139% increase in the number of highly engaged managers and a 46% increase in engagement scores overall in a (VUCA) context?
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