EQ Business

Leveraging Six Seconds’ unique insight to the people-side of performance, articles in this section support leaders to increase organizational effectiveness and create enduring value for all stakeholders.

Feel the Power: Flexing EQ

The use of power is central to our interactions as leaders, coaches, parents, and change agents. To be more effective, emotional intelligence will help us understand and tune up our own use of power and the ways people react to that. There are dozens, maybe hundreds, of different forms of power. All of these “work” in some sense. If they generate certain desired there are “benefits.” At the same time, each produces unwanted side effects, called “costs.” What are some of the forms of power that you have, and that you exercise? What happens when you exercise these different forms of power? What price do you pay for each such use?

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Case- EQ at Shell Asia: Enduring Boost for Teamwork

To support highly technical leaders and teams to be more effective at collaboration, Shell sought out a customized emotional intelligence development program.  Using a blended-learning approach, Six Seconds’ tailor-made program yields an 85% success rate when assessed an average of three years after the program.

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Case Study: EQ in the Navy and Marine Corps

In an 18-month project to equip leaders with new insights and tools for the people-side of change, this initiative created a 43% increase in participants’ readiness to cope with the complexities of organizational transformation. Background: The US military continues to undergo significant change to address the changing global context. Just as many companies face the […]

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The Six Seconds Model of Emotional Intelligence

The Six Seconds model turns EQ theory into practice for your personal and professional life. Emotional intelligence is the capacity to blend thinking and feeling to make optimal decisions — which is key to having a successful relationship with yourself and others. To provide a practical and simple way to learn and practice emotional intelligence, Six Seconds developed a three-part model in 1997 as a process – an action plan for using emotional intelligence in daily life.

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Leaders Worth Following

What makes a leader into someone worth following? Is it their title? Their actions? Or maybe something more — something that is both rational and emotional.

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Assent, Dissent, Descent

Recently… I told Emma (8-year-old daughter) she needed to get dressed to go. Instant protest, heel-dragging, power struggle. Yet we were going to do something she wanted!  I observed a new cross-functional team starting up. The person assigned to schedule the first meeting asserted, “Since no one else wants to, I will chair the team.” […]

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Healthcare Case Study: EQ Reduces Stress

Researchers found that healthcare professional high in emotional intelligence are far more effective in a number of key performance areas including stress management, showing that these skills are critical for healthcare professionals – and especially those in leadership positions.

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SHRM HR News: Wisdom not automatic benefit of age

Study: Wisdom not automatic benefit of age By Kathy Gurchiek, 2/20/07 In the movie Fried Green Tomatoes, the character played by the actress Kathy Bates is stunned when two young women in a red VW zip into an empty parking space at the grocery, stealing a spot that she had patiently waited to claim. “Hey, […]

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White Paper: Emotional Contagion

Emotions serve to focus our attention on aspects of the world that help us thrive. They provide information about our interior world and about our relationships. For this survival function to operate optimally, we are highly sensitive to emotional signals in the environment. One person’s emotions are affected by others’. This effect is called “Emotional […]

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